This Privacy Policy describes how Pawfection Tees (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pawfectiontees.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). By using our Services, you agree to the collection and use of your personal information as outlined in this policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The latest version will always be posted on the Site with the “Last updated” date revised accordingly.
Information We Collect
We collect information about you when you use our Services, including:
1. Information You Provide to Us:
- Contact details: Name, address, phone number, and email.
- Order information: Shipping address, billing address, payment confirmation, email, and phone number.
- Account information: Username, password, and other security-related information.
- Customer support: Any information you provide in communications with us.
2. Information We Collect Automatically: We collect certain information about your device and interaction with our Services automatically, such as:
- IP address
- Browser and device type
- Usage data, including how you interact with our Site, such as clicks, page views, and the duration of time spent on pages.
We use cookies and similar tracking technologies to collect this information.
3. Information from Third Parties: We may also receive information from third-party service providers, including Shopify, for order processing, payments, shipping, and analytics.
How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To process your orders, facilitate shipping, and manage returns or exchanges.
- Marketing and Promotions: To send promotional materials and tailor advertisements to you (with your consent where required).
- Customer Support: To provide support and respond to inquiries.
- Fraud Prevention: To protect our customers and prevent illegal activities, such as fraud or abuse.
- Site Optimization: To improve our website and services based on usage data.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies through your browser settings, but some features of our Services may not function properly without them.
For more details, see our Cookie Policy.
Sharing Your Personal Information
We share your personal information with trusted third parties, including:
- Service providers: Payment processors, fulfillment partners, and customer support platforms.
- Business and marketing partners: To provide better services and tailored marketing.
- Legal purposes: To comply with legal obligations or protect our rights and users.
We do not sell or rent your personal information.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request details of the personal data we hold about you.
- Correction: Request that we correct any inaccurate information.
- Deletion: Request that we delete your data, subject to certain exceptions.
- Marketing Preferences: Opt-out of marketing communications at any time.
To exercise any of these rights, please contact us using the details below.
Security and Retention
We take reasonable measures to protect your personal information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security. We retain your information as long as necessary to provide our Services and comply with legal obligations.
Children’s Privacy
Our Services are not directed at children under 13, and we do not knowingly collect personal information from children. If we learn we have collected such information, we will promptly delete it.
Contact Us
If you have any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at:
Pawfection Tees
Email: support@pawfectiontees.com